Shipping policy

At KALET SHOP LIMITED,  we aim to deliver your outdoor gear quickly and reliably across the UK.

1. Processing Time:

Orders are usually processed within 1–2 business days. During busy periods, such as holidays, processing may take up to 3 business days.

2. Standard Delivery:

• Cost: £4.99 per order

• Delivery time: 3–5 business days

• Carriers: Royal Mail or trusted courier services

3. Express Delivery:

• Cost: £8.99 per order

• Delivery time: 1–2 business days

• Ideal for urgent orders or last-minute trips

4. Free Delivery:

• Orders over £100 qualify for free standard delivery within the UK.

5. Order Tracking:

Once your order is dispatched, you will receive a tracking number via email to monitor your parcel’s progress.

6. Delivery Issues:

If your package is lost, damaged, or delayed, please contact our customer support within 7 days of the expected delivery date. We will resolve the issue promptly.

7. International Delivery:

Currently, AdventureGear delivers only within the UK. We plan to expand international shipping in the future.